About us 2019-01-21T16:05:47+00:00

About us

We believe that the people of South Gloucestershire deserve the best. Based in the community, we put their needs to stay independent, safe and well at the heart of everything we do.

It’s an exciting time to join us. We’ve recently adopted the three conversations approach to strengths based practice, which will help us to work in a truly person-centred way. Our services are delivered through five functions, click on the links to find out more

The Rapid Response & Resilience team provides immediate response and intervention to a social care crisis where there is a risk of admission to a care setting or to hospital, or where a significant increase in current support is required. They ensure support is available after discharge from hospital.

We are currently recruiting for a new ‘Home to Decide and Next Step to Decide’ service, which will start on 1 April 2019.

The aim of the service is to put in place support to help individuals return home from hospital and decide on the most appropriate steps towards living independently. This strength based team will provide direct care 7 days a week to facilitate timely discharges, person centred care, provide short term enablement and promote independence.

The Access team receives community referrals and seeks to address needs at first contact. The team is responsible for managing incoming safeguarding concerns, carrying out the initial investigations of abuse or neglect in relation to adults with care and support needs who may be unable to protect themselves.

Our three locality teams are aligned with GP practices and operate as part of the multidisciplinary cluster team. Social workers and OTs work closely with health colleagues and community partners to provide a locally based response to need for older people, those with learning difficulties or physical disabilities:

  • identified social care interventions
  • ongoing care coordination
  • support and point of contact for individuals with eligible social care needs who receive on-going services from the council.

Our hospital team ensures individuals in acute hospital settings get the most appropriate support to meet their needs after discharge from hospital.

The DOLS team provides legal protection to vulnerable individuals, working closely with the locality teams to advise on situations involving mental capacity. Approved Mental Health Practitioners (AMHP’s) are seconded to our regional Mental Health service provider and work as part of multi-disciplinary teams supporting adults of working age with mental health issues.

Our staff say...

We’re encouraged to ask questions about ‘how we do things’ – there’s a genuine openness to creativity and innovation.

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What really comes across is how managers really understand your cases. Everyone from the team managers right up to the head of service are social workers.

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We’re busy but have realistic caseloads. We’re given the time and resources to think creatively about the best options for individuals.

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There’s such a broad range of training available it’s like having your own fruit tree with an endless supply of apples, oranges, pears and plums!

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The training on offer is fantastic, but more than that, I’ve found that there’s a genuine interest in individuals

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When I go to work, I know that I am making a real, long-term difference and I’m not being asked to cover over issues with a sticking plaster.

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